Shaun Groves
I’m stuck at JFK International in New York waiting for our very delayed airplane to arrive – unable to cancel my credit card account.
Why would I want to do that you ask?
Becky got a call from our credit card company asking if we’d charged massive amounts to our card at a gas station in Queens and another in New Jersey. Not just gas stations, actually, but those quick check cash places you sometimes see on the side of town also littered with liquor and cigarette billboards.
I’ve been on the phone with our company three times so far and can’t keep a signal long enough to rectify the situation. The last words I heard the last customer service agent say were “It looks likes someone set up a pin number for this account this morning. Was that you, sir?”
Click.
No. That wasn’t me.
Shawn B says:
That sucks man, I hope you get it worked out.
Shaun Groves says:
I got the card cancelled…only because I’ve had the time. We’re still stuck at JFK.
We boarded our JetBlue flight two hours late. Then, after getting all snug and warm in my leather seat and my earphones implanted we had to deplane. Some kind of computer error.
That’s fine. I’d rather be late than, well, LATE.
Although my guess is the late Shaun Groves would sell a lot more records and probably win a few dove awards too.
So we’re waiting for another plane to arrive and take us home. There’s not one scheduled at this point. Time to get comfortable.
SG
Ryan G. says:
Ugh, that sucks. Happened to me last year. The bank caught the fools and I didn’t loose much, praise God. Then again, he gives and takes away. I’m not sure if that is comforting or not.
P.S. ironically enough the checkword for me to post this is “planning”
Shaun Groves says:
Join the board, btw, and you won’t have to enter a check word (captcha) ever again…if you’re automatically logged in when you visit the site. FYI.
I don’t think we’ll lose a cent. We just have to sign an affidavit of fraud and we’re off the hook. i gave the CC company the cashier number and the cabbie number from the only two purchases I made on my CC in New York. They were please and pretty confident someone will get busted for this.
Meanwhile, if someone shows up at your gas station using my name, call the police…and then e-mail me.
Kristen says:
That stinks, Shaun. Hope everything works out!
Ryan G says:
Cool, thanks for the info.
Nancy Tyler says:
Shaun, the next thing you need to do today is to put out a fraud alert to all the credit bureaus (Experian, Equifax and Trans Union.) They will watch your accounts for a period of time for possible fraudulent activity and this will protect you from getting your credit history messed up.
Here are the fraud alert phone numbers for each. Supposedly if you call one, they report it to the others but the last time I had an ID theft issue, I felt better calling all three so they’d all be notified immediately.
Equifax: 1-800-685-1111 or http://www.equifax.com. To place a Fraud Alert on your credit report: 1-888-766-0008.
Experian: 1-888-397-3742 or http://www.experian.com. To place a Fraud Alert on your credit report: 1-888-397-3742.
TransUnion: 1-800-916-8800 or http://www.transunion.com To place a Fraud Alert on your credit report: 1-800-680-7289.
And here’s what an ID theft affidavit looks like: http://www.ftc.gov/bcp/conline/pubs/credit/affidavit.pdf
All of that info came from one of the websites that my office runs:
http://www.consumeraction.gov
–Your friend the bureaucrat
Mark says:
I had the same thing happen to me in November. They’d made two phone company charges for $800 in two days before the card company called to ask me about it. Fortunately, things appear to be taking care of themselves with minimual inconvience on my part. But it’s one reason I don’t use my ATM card for much. I’d rather they mess with my credit cards then my actual bank account.
I think you can tell what I protect and what I don’t care as much about.
Mark
ally simpson says:
oooooh that stings!! hey i know this dodgy irish dude who is on your side of the puddle right now, just arrived in Franklin actually so watch out for that when you get home……….he will steal the eye out of your head and then come back for your eyelash!!!
Grovesfan says:
Shaun,
Sorry to hear about your credit card fiasco. Do make sure you call the credit reporting agencies as stated above. It’s very important and they’ll look to catch anyone and prosecute too.
As for the late flight, better safe than sorry. I don’t know about the sales and awards thing, but I for one definitely prefer to keep you around here for a lot longer so I can get MORE copies of great music that is strangely overlooked at the awards. I would also miss the great teaching (and the friendship). I’ll give you an award when you’re here if it’ll make you feel better about hanging around awhile longer.
Beth
Steven says:
Alright. I have issued the official day of concert blog post pimping the show. Can’t wait to enjoy a little worship and finally get to meet you and Brody.
That is…if your plane ever came.